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chit-chat Features

Packed full of features to take your business to the moon! Get great reviews, improve your business, improve your website ranking.

Let Your Reviews Rise To The Occasion

How important are reviews to your success? 85% of consumers trust online reviews as much as personal recommendations.
Let that sink in for a few seconds. For 85% of people, a positive review reputation online is just as trustworthy as a family member, neighbor, or friend handing out a recommendation. Furthermore, 49% of consumers need to see a business have at least a four-star rating before they choose to use a business. These are some incredible numbers on how imperative it is that every business improve their business reputation online through the collection of reviews.

Luckily for you, we've got a cutting-edge, business friendly, and financial friendly service here at Arrivala to build your reviews and put your business on the map, literally! Have a look at some of our top features below.

Send Review Requests

Automatically request clients to review your business or services. Simply add their email address or phone number to the Arrivala control panel and let us handle the rest. You'll be notified when a review is submitted.

Charity Donation Incentive

Offer a charitable donation in exchange for a review of your business. All you have to do is enable the feature 

Multiple Review Flows

We offer three unique review flows that dictate how your client/customer reviews your business. Each flow has its own benefits to achieve maximum review collection conversion. Toggle between the three flows to ensure you are getting the most reviews for your business.

Mobile & Tablet Friendly

The chit-chat review process is optimized for mobile and tablet users. Our text message and email notifications provide a simple, fast loading, and mobile/tablet friendly platform for your customers and clients to quickly provide their feedback.

Email or Text Message

Some customers don't use email and others may be reluctant to provide their personal cell phone number. No problem either way! Send review requests by email or text message, whichever way your client or customer prefers.

Automated Follow-Ups

chit-chat automates the review follow-up process. Our system sends your review request emails or text messages on your schedule in the intervals you specify. The customer or client has the ability to opt out of future notifications if requested.

Multiple Locations or Agents

Works for businesses with multiple locations and/or multiple sales agents such as real estate brokerages. Separate your reviews based on location or agent and only allow specific logged in users to send review requests for specific locations..

Embeddable Review Widgets

We offer customizable review widgets that can be embedded on your website. These widgets can display your total review count, review rating as well as most recent reviews in a slider. Our widgets are easy to implement by simply copy/pasting an embed code.

Connect With 40+ 

chit-chat connects with over 40 platforms to distribute your reviews to multiple sources. We integrate with the popular review services such as Facebook & Google as well as industry specific platforms like Zillow, Zocdoc & OpenTable.

Negative Review Filtering

Filter out customers who would leave a negative review before they become public. If a review is expected to be negative, the comments are sent via email to you & your team. This gives you the opportunity to work with the customer to resolve any issues.

Branded Review Process

Fully branded user review process. Your logo & company information appears front and center when a client or customer fills out their review. Arrivala does our best to hide our branding for optimum user experience.

API Options

Through our Zapier API integration, we make it easy to integrate your chit-chat account with your customer base. Connect your account to your point of sale system, CRM, E-Commerce Platform, etc.. Your new customers/clients will automatically receive review requests! We even have a WORDPRESS Plug-in!

Our pricing plans


    5 Free Reviews Per Month
    Valid for one month
    • Basic features are included
    • No contract / No B.S.
    • We want you to give us referrals, so enjoy!
    • Free just tell your friends
    • Includes 5 review tokens per month
    • Easy Set Up
    • Start Getting Reviews Today
  • Great Starting Point


    Every month
    Great for most businesses
    • 60 Monthly Reviews with all features.
    • Email customer reviews
    • Text customer reviews
    • Charity donations for review option
    • Custom branding
  • Small

    Every month
    Small Review Bundle Package
     7 day free trial
    • 25 Monthly Reviews with all features.
    • Email customers
    • Review reports
    • Review filtering
    • Manual review posting
  • Large

    Every month
    Large & In Charge - Get the most reviews each month!
     7 day free trial
    • 150 Monthly Reviews with all features.
    • Text Message Reviews
    • Email Reviews
    • Custom branding on review templates
    • API for CRM
    • Import Reviews
    • Plus so much more!